What is included in my booking?

• Exclusive use of the space, private entrance and private bar area

• All staffing, including an on-site Manager throughout your event to take care of you and your guests' needs

• A great sound system (connect your device or have your DJ connect theirs)

• Party lights (plus festoons, decanter lights, neon lights - depending on chosen floor)

• Amazing decor and beautiful accent pieces (no decorating required!)

• All tables, chairs and sofas, flexible furniture arrangements to suit your event

• Projector and screen

• Small prep kitchen

• One hour setup included free of charge (evening events only)

• Further add-ons available to hire, such as number lights, catering essentials, drinks packages, etc.

• Trusted partnerships with local caterers, decorators, DJs, photobooth suppliers, etc.

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When can I set up for my event?

For evening events of 4 hours or more you do get one hour free of charge to set up (if you need more than one hour this is charged at £30 per hour per floor).  For all other events the setup time must be included in your hire period.

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How long do I have do set-down for my event?

For evening events of 4 hours or more, 30 minutes set-down time is allocated and is free of charge.  For all other events the set down time must be included within your hire period.

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Is there parking on-site?

We are in a great location right in the centre of Croydon town centre, so we don’t have our own parking but we are very close to several carparks.  The closest carpark is Q-Park.  You can however pull up outside our building to unload/load.  Directions for both can be found here.

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Can I bring my own DJ, do you have equipment?

We do not provide a DJ at the venue but we can recommend one.  You are very welcome to bring a DJ.  We have a good sound system on both floors so your DJ just needs to bring whatever they play off of.  Alternatively you can plug your device into our sound system.

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Do you have a Projector and Screen?

Yes all floors have projector and screen and are included in the price.  You will need to bring a laptop with a HDMI port (or adapter).

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Can we bring our own drinks to our event?

No, unless your event ends before 7pm and there are less than 60 adults attending or unless it is an alcohol-free event.

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Can we arrange our own catering and do you have a kitchen for use?

Yes you are very welcome to arrange your own catering.  We do have a very small kitchen area on our ground floor and on our Top Floor, for preparing and plating cooked food.  You can find our more about our limited kitchen facilities here.  We can also recommend caterers here.

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If we bring our own catering can we hire plates and cutlery from you?

Yes we have everthing you might need for your event, find out more here.  You can hire this from us, for an additional fee.  

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Are there any restrictions on external catering?

Any electrical equipment brought into the venue must be PAT-tested and no frying of any kind is permitted.

 

Is there wheelchair access?

Yes to our Ground Floor.  Regrettably, we do not have wheelchair-accessible toilet facilities.

 

Will I have Door Staff at my event?

All Friday and Saturday night events will need door staff and the cost of this has been factored into your hire fee.  For other events we will evaluate based on numbers attending, event timings and age ranges attending and as such, additional costs may need to be applied to higher risk events.

 

Are there are any restrictions on decorations?

All decorations are allowed except for table confetti, real candles (except for cake candles) and we recommend that balloons are weighted so as not to get caught on ceiling fans.

 

Are there any restrictions on what equipment can be brought to the venue?

Yes, unfortunately many items will set off our fire safety system (alarms).  These items include (but are not limited to) smoke machines, popcorn machines, candy floss machines, hotdog machines.  Please contact us to discuss before hiring any such equipment.

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Are Under 18s allowed at the venue?

Yes but we do have some rules around this, please click here to read more.

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Can my guests bring presents to the event?

Yes we can put a table out for guests to leave their gifts for you.  If the gift is a bottle of alcohol, then this will need to be locked away and returned to you at the end of the night.

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