What is included in my booking?

• Exclusive use of one floor with your own private entrance

• All staffing, including an on-site Manager throughout your event

• A great sound system (connect your device or have your DJ connect theirs)

• Great lighting: disco lights, festoons, decanter lights, neon lights (depending on chosen floor)

• Great heating/aircon system and fans

• All tables, chairs and sofas included (setting out of tables & chairs for dinner at additional cost, see below)

• Projector and screen

• Small prep kitchen (ground and top floors only)

• One hour setup included free of charge (evening events only)

• Further add-ons available to hire, such as balloon arch, photopod, prosecco wall, candy cart, catering essentials, drinks packages, in-house menus and tonnes more.

• Trusted partnerships with local caterers, decorators, DJs, photobooth suppliers, etc.

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Additional services

The Event Rooms is a space hire venue. The following additional services and event enhancements are provided separately by our partner company, The Eventists.

These free of charge options include:

• Bar service and staffing

• Sound system

• Lighting and party lighting

• Event coordination and (limited) on-the-day support

The Eventists can also provide the following at additional cost. Click here to see prices.​

• Add-ons such as décor pieces, catering equipment, drinks packages, etc. (www.myevent.theeventists.co.uk/add-ons)

• Furniture setup and layout arrangements

• Catering and drinks packages

• DJ, photopod and entertainment suppliers

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​How long do I have do set-down for my event?

Setup and setdown is charged as follows:

Events ending before 7pm: setup and setdown time must be included in your booking and is therefore charged at £75 per hour

Events ending after 7pm: 1 hour is given free of charge, additional setup and setdown time is charged at £30 per hour (limited to 5 hours, if more than 5 hours is required, then those additional hours are charged at your full rate). Please note that we cannot always offer day-before setup (may be possible if your event is on a weekday).

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Is there parking on-site?

We are in a great location right in the centre of Croydon town centre, so we don’t have our own parking but we are very close to several carparks.  The closest carpark is Q-Park.  You can however pull up outside our building to unload/load.  Directions for both can be found here.

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Can I bring my own DJ, do you have equipment?

We do not provide a DJ at the venue but The Eventists can recommend one.  You are very welcome to bring a DJ.  You have access to a good sound system on all floors so your DJ just needs to bring whatever they play off of.  Alternatively you can plug your device into this sound system.

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Do you have a Projector and Screen?

Yes all floors have projector and screen and are included in the price.  You will need to bring a laptop with a HDMI port (or adapter).

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Can we bring our own drinks to our event?

No, unless your event ends before 7pm and there are less than 60 adults attending or unless it is an alcohol-free event.

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Can we arrange our own catering and do you have a kitchen for use?

Yes you are very welcome to arrange your own catering.  We do have a very small kitchen area on our ground floor and on our Top Floor, for preparing and plating cooked food.  You can find our more about our limited kitchen facilities here.  We can also recommend caterers here.

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If we bring our own catering can we hire plates and cutlery from you?

Yes you may bring your own catering. The Eventists can supply everything you might need for your event, find out more here. 

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Are there any restrictions on external catering?

Any electrical equipment brought into the venue must be PAT-tested and no frying of any kind is permitted.

 

Is there wheelchair access?

Yes to our Ground Floor.  Regrettably, we do not have wheelchair-accessible toilet facilities.

 

Will I have Door Staff at my event?

Door staff are arranged and managed by our partner company, The Eventists, where required. For Friday and Saturday evening events, door staff are typically required due to licensing and safety considerations. Where applicable, this will be arranged in advance. For all other events, The Eventists will assess your booking based on factors such as guest numbers, event timings and age range, and will advise if door staff are recommended.

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In most cases, there is no additional cost. However, for larger or higher-risk events, door staff may be required and charged separately.

 

Are there are any restrictions on decorations?

All decorations are allowed except for table confetti, real candles (except for cake candles) and we recommend that balloons are weighted so as not to get caught on ceiling fans.

 

Are there any restrictions on what equipment can be brought to the venue?

Yes, unfortunately many items will set off our fire safety system (alarms).  These items include (but are not limited to) smoke machines, popcorn machines, candy floss machines, hotdog machines.  Please contact us to discuss before hiring any such equipment.

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Are Under 18s allowed at the venue?

Yes but there are some rules around this, please click here to read more.

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Can my guests bring presents to the event?

Yes we can put a table out for guests to leave their gifts for you.  If the gift is a bottle of alcohol, then this will need to be locked away and returned to you at the end of the night.

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